Privacy Policy

Last updated: April 1, 2024

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://csgaminghub.com (the "Site") or use our services related to CS2 skins trading.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from you, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing information
  • Steam ID and trade URL
  • IP address
  • Any other information you choose to provide

1.2 Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include:

  • Browser name
  • Device type
  • Operating system
  • Internet service provider
  • Pages visited
  • Time and date of your visit
  • Other similar information

2. How We Use Your Data

We may use the information we collect from you for the following purposes:

  • To process and complete transactions for CS2 skins trading
  • To send Steam trade offers for purchased items
  • To verify your identity and prevent fraud
  • To provide customer support and respond to your inquiries
  • To send you administrative emails (e.g., order confirmation, updates to policies)
  • To send you marketing and promotional communications (with your consent)
  • To personalize your experience and deliver content and product offerings relevant to your interests
  • To improve our website, products, and services
  • To monitor and analyze usage and trends to improve your experience with the Site
  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

3.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

3.2 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. You can learn more about cookies and how to manage them in your browser's settings.

4. Third-Party Disclosure

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Payment Processors: We use third-party payment processors to handle financial transactions. These processors may have access to your payment information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
  • With Your Consent: We may share your information with other third parties with your explicit consent.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use industry-standard encryption technologies when transferring and receiving user data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@csgaminghub.com

Phone: +44 886 251 3863

Address: 4 Holmes Rue, Jacobchester BA15 2QE, United Kingdom